Case Studies: Digital Strategy & UX Design
An Intranet that Strengthens Company Culture and Collaboration
Tengja was instrumental in the full project cycle in the creation of Sovereign Insurance’s new intranet – from the initial strategy and business requirements gathering through to UX design and development.
Background
Insight & Strategy
In consulting Sovereign employees, Tengja uncovered that the current intranet come up short in meeting the expectations and aspirations of the users. Employees were looking for a platform that aligns the organization, strengthens the company culture, and facilitates collaboration across the organization.
The shortcomings of the corporate intranet resulted in the creation of siloed sites for departments and projects, compounding work efforts and costs. This insight strengthened the business case to modernize Sovereign’s intranet platform.
Following the corporate technology strategy and mapping against the user requirements, Tengja was able to work collaboratively with Sovereign stakeholders to identify design solutions that maximized the use of out-of-box features from SharePoint. This practical approach helped contain the development cost while streamlining the maintenance efforts moving forward.
Results
The Sovereign intranet launched early 2024 and have resulted in increased adoption of the corporate intranet.
Employees have confidence in the resources found on its company intranet as the single source of truth which further strengthen the role of the intranet as the digital fabric of the organization. This in turn, makes communication more unified and efforts to align the organization more effective.
